Introduction:

iShop is committed to protecting the privacy and security of its users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our platform.

Information We Collect:

1. Personal Data: We collect personal data, including but not limited to, your name, email address, phone number, and shipping address.

2. Payment Information: We collect payment information, including Paystack payment details, to facilitate transactions.

3. Usage Data: We collect data on how you use our platform, including browsing history, search queries, and purchase history.

How We Use Your Information:

1. Transaction Processing: We use your information to process transactions, including payment processing and shipping.

2. Communication: We use your contact information to communicate with you about your transactions, account, and platform updates.

3. Improvement: We use usage data to improve our platform, services, and user experience.

Sharing Your Information:

1. Third-Party Services: We share your information with third-party services, such as Paystack and shipping providers, to facilitate transactions.

2. Legal Compliance: We may share your information with law enforcement or regulatory bodies to comply with legal requirements.

Security Measures:

1. Encryption: We use encryption to protect your personal and payment information.

2. Secure Servers: Our servers are securely maintained and monitored to prevent unauthorized access.

Your Rights:

1. Access: You have the right to access and update your personal information.

2. Deletion: You have the right to request deletion of your personal information.

3. Opt-Out: You can opt-out of marketing communications.

Payment and Withdrawal Methods:

1. Payment Method: Buyers can only make payments through our designated payment method, Paystack.

2. Withdrawal Method: Vendors can only withdraw their earnings through Bank Transfer.

Fees and Charges:

Our platform charges the following fees:

1. VAT Fee: 5% VAT fee on goods purchased.

2. Coupon Discount: 1% discount when our coupon code is applied.

3. Withdrawal Fee: $1 withdrawal fee.

Shipping:

For all products, the seller is responsible for handling shipping. The shipping cost will be added to the product price by the seller.

Safety and Security:

We prioritize the safety and security of our users. Our platform employs robust security measures to protect your information and transactions.

Updates to This Policy:

We may update this Privacy Policy to reflect changes in our practices or applicable laws.

Contact Us:

If you have any questions or concerns about this Privacy Policy, or to report a vendor or ask about your ordered product, please contact us at: +2349114870426 on WhatsApp.

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